Privacy policy

    1. What Personal Information We Collect
      We collect only necessary personal information to process orders, provide support, and improve services:
    • Order & Contact Details: Full name, shipping/billing address, phone number, email address.
    • Payment Information: Credit/debit card or other payment details (not stored—processed securely by third-party partners).
    • Browsing & Usage Data: Device type, browser, and website pages visited (collected via cookies; disable non-essential cookies in browser settings).
    1. How We Use Your Personal Information
    • Process and fulfill orders (ship products, send confirmations).
    • Provide customer support (respond to order questions, assist with returns).
    • Send important updates (shipping notifications, policy changes—no unsolicited marketing without consent).
    • Improve services (analyze data to enhance website usability, adjust product offerings).
    1. How We Protect Your Personal Information
    • Use encrypted technology (e.g., SSL) for transactions and data transmission.
    • Limit access to authorized staff only.
    • Require third-party partners (payment processors, carriers) to follow strict data protection standards.
    • No online system is 100% secure—we cannot guarantee absolute protection but address breaches immediately.
    1. Who We Share Your Information With
    • No sale/rent/share for marketing purposes.
    • Share with third-party service providers (payment/shipping/customer support) and legal/government authorities if required by law.
    1. Your Rights Regarding Your Personal Information
      You may:
    • Request access to your personal information.
    • Ask to correct incorrect/outdated data.
    • Request deletion (unless legally required to retain).
    • Opt out of non-essential communications.
      Contact us to exercise these rights.
    1. How Long We Keep Your Personal InformationRetain data only as needed (e.g., order processing, legal compliance) before secure deletion/anonymization.
    2. Changes to This Privacy PolicyWe may update the policy (e.g., new laws, service changes). Revised versions post with a new effective date—continued use constitutes acceptance.
    3. Contact UsFor questions, concerns, or requests:
    • Address: 30 Rue du Vingt-Deux Novembre, Strasbourg, Grand Est 62988
    • Email: support@AddressSou.com
    • Phone Number: +33 704673398